Privacy Policy

Updated: May 15, 2023

Datawire, Inc. d/b/a Ambassador Labs ("Datawire", "us", "we" or “Company”)
is committed to protecting the privacy of your information . This Privacy Policy
(the "Privacy Policy") explains how we process personal information, in
connection with our online services (the "Services") and website (collectively
with the Services, the “Site”)
; how we maintain, use, and share that
information; and how you can manage the way information about you is

I. Information Collected

This Privacy Policy applies to all Datawire websites, products and services
offered by Datawire (the “Services”). Datawire collects information from
individuals who visit the Company’s website (“Visitors”) and individuals who
register to use the Services (“Customers”) either individually or on behalf of
an entity. Datawire may also collect information about how you use the
Services, such as activity and product version data. This information may be
aggregated or identifiable. Datawire may collect data to improve our
operations and to understand how to provide you with the best experience.

When expressing an interest in obtaining information about the Services or
registering to use the Services, Datawire may require you to provide the
Company with personal contact information, such as name, company name,
address, phone number, and email address. When purchasing the Services,
Datawire may require you to provide the Company with financial qualification
and billing information, such as billing name and address, credit card number,
and the number of employees within the organization that will be using the
Services. By choosing to provide any information to Datawire, you are giving
the Company permission to use and store such information consistent with
this Privacy Policy.

II. How we Use Information

The Company uses Information to perform the Services. The Company may
also use information for marketing purposes. For example, the Company may
use information you provide to contact you to further discuss your interest in
the Services and to send you information regarding the Company and its
partners, such as information about promotions or events. More specifically,
Datawire uses information:

  • To provide, update, maintain and protect our Services, websites, and
    business. This includes use of information to support delivery of the
    Services to Customers, prevent or address service errors, security or
    technical issues, analyze and monitor usage, trends and other activities,
    or at a user’s request.
  • To communicate with you by responding to your requests, comments,
    and questions.
  • To consider you for possible employment with Datawire in connection
    with an application that you submit through the Site, and communicate
    with you about your application.
  • To investigate and help prevent security issues and abuse and in order
    to verify compliance with our contractual arrangements and policies.
  • For billing, account management, and other administrative
    matters Datawire may need to contact you for invoicing, account
    management, and similar reasons and Datawire uses account data to
    administer accounts and keep track of billing and payments.
  • To send emails and other communications. Datawire may send you
    service, technical and other administrative emails, messages, and other
    types of communications. Datawire may also contact you to inform you
    about changes in our Services, our Services offerings, and important
    Services-related notices. These communications are considered part of
    the Services and you may not opt out of them. In addition, Datawire
    sometimes sends emails about promotional communications or other
    news about Datawire. These are marketing messages so you can control
    whether you receive them. If you have additional questions about a
    message you have received from Datawire please reach out through the
    contact mechanisms described below.
  • As required by applicable law, legal process, or regulation.

III. How Datawire Shares and Discloses Information

Datawire may share information collected with the Company’s service
providers so that these service providers can contact Customers and Visitors
who have provided contact information on our behalf. From time to time,
Datawire may partner with other companies to jointly offer products or
services. If you purchase or specifically express interest in a jointly offered
product or service from Datawire, the Company may share information
collected in connection with your purchase or expression of interest with our
joint promotion partner. Datawire does not control our business partners’ use
of such information, and their use of the information will be in accordance
with their own privacy policies.

We may disclose personal information to a third party if we believe in good
faith that such disclosure is necessary or desirable: (i) to comply with lawful
requests or orders by public authorities; (ii) to address a violation of the law;
(iii) to protect the rights, property, or safety of Datawire, its users, or the
public; or (iv) to allow Datawire to exercise its legal rights or respond to a
legal claim.

If our company or substantially all of our assets are acquired, or in the event
of a merger or bankruptcy, information about you and/or information you
provide to Datawire may be among the transferred assets. You will be notified
via email and/or a prominent notice on our Site of any change in ownership or
uses of your personal information, as well as any choices you may have
regarding your personal information.

IV. Cookies and Similar Technologies

Most websites, including our Site, use a feature of your browser to set a small
text file called a “cookie” on your computer. The site placing the cookie on
your computer can then recognize the computer when you revisit the site to
allow auto log in and track how you are using the Site.

When you visit our Site, our servers and/or those of our service providers may
automatically record certain information that your web browser sends, such
as your web request, Internet Protocol address, browser type, referring/exit
pages and URLs, landing pages, pages viewed, time and date of use, and
other information.

Depending on your location, we may be required by law to present you with
certain additional information about our use of cookies and/or give you a
choice about whether such cookies are used. Cookie related information and
optionality will be presented to you as legally required. In any event,
irrespective of location, you are always free to decline cookies. You can
configure your browser to accept all cookies, reject all cookies, erase cookies,
or notify you when a cookie is set. Electing to reject or disable cookies may
substantially limit your ability to use our Site.

A. Third Party Cookies

From time to time, Datawire may engage third parties to track and analyze
usage and volume statistical information from individuals who visit the
Company’s Website. Datawire may also use other third-party cookies to track
the performance of Company advertisements. The information provided to
third parties does not include personal information, but this information may
be re-associated with personal information after the Company receives it.
Datawire may also contract with third-party advertising networks that collect
IP addresses and other website navigational information on the Company’s
Website and emails and on third-party Websites. The use of cookies and
similar technologies by our partners and service providers is not covered by
this Privacy Policy. We do not have access to or control over these cookies.
To disable or reject third-party cookies generally, please refer to the third-
party’s relevant website.

B. Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc., on
our Site. Google Analytics uses cookies or other tracking technologies to help
us analyze how users interact with and use the Site, compile reports on the
Site’s activity, and provide other services related to Site activity and usage.
The technologies used by Google may collect information such as your IP
address, time of visit, whether you are a return visitor, and any referring
website. The Site does not use Google Analytics to gather information that
personally identifies you. The information generated by Google Analytics will
be transmitted to and stored by Google and will be subject to Google’s privacy

C. Web Beacons

Our Site contains electronic images known as “web beacons” (sometimes
called single-pixel gifs) and are used along with cookies to compile
aggregated statistics to analyze how our site is used and may be used in
some of our emails to let us know which emails and links have been opened
by recipients. This allows us to gauge the effectiveness of our Customer
communications and marketing campaigns.

V. Communications Preferences; Opt-In Policy

Datawire offers Customers and Visitors who provide contact information a
means to choose how the Company uses the information provided. You may
manage your receipt of marketing and non-transactional communications by
clicking on the “unsubscribe” link located on the bottom of the Company’s
marketing emails. Additionally, you may send a request specifying your
communications preferences to If, at any time, you
change your mind about receiving information from us or about the use of
information volunteered by you, please send us a request specifying your new
choice. Please contact us as specified herein.

VI. How Do We Keep Your Information Secure?

Security is critical to Datawire’s mission, and Datawire takes security of data
seriously. Datawire uses industry-standard technical and organizational
measures to protect information from loss, misuse, and unauthorized access
or disclosure. These steps take into account the sensitivity of the information
Datawire collects, processes, and stores, and the current state of technology.
Given the nature of communications and information processing technology,
Datawire cannot guarantee that information in our care will be absolutely safe
from intrusion by others during transmission through the Internet or while
stored on our systems or otherwise. When you click a link to a third-party site,
you will be leaving our site and Datawire doesn’t control or endorse what is on
third-party sites.

VII. Data Retention

We will retain your information for a period of time consistent with the original
purpose(s) for which we collected it, as described in this Privacy Policy. We
will retain your information (i) for as long as we have an ongoing relationship
with you and as needed to provide you Services; (ii) as necessary to comply
with (and demonstrate compliance with) our legal obligations; (iii) as
necessary to resolve disputes or to protect ourselves from potential future
disputes; or (iv) as necessary to perform or enforce our agreements.
Retention periods will be determined taking into account the amount, nature,
and sensitivity of your information and the purposes for which it was
collected. After the retention period ends, we will delete your information.
Where we are unable to do so, we will ensure that appropriate measures are
put in place to prevent any further use of your information.

VIII. Information for Users in Europe and Elsewhere Outside the U.S.

If you use our Site outside of the United States, you understand that we may
transfer your personal information to countries other than the one in which
you live - generally, from locations outside the United States to the United
States, as further described below.

A. Additional Information for Users in the EEA, the UK, and Switzerland

If you are a resident of the EEA, the UK, or Switzerland, in addition to the
foregoing, the following information also applies.

Legal basis for processing: As explained above, we process personal
information in various ways depending upon your use of our Sites. We process
personal information on the following legal bases:

  1. with your consent;
  2. as necessary to perform our agreements to provide Services;
  3. as necessary for compliance with a legal obligation to which we are
    subject; and
  4. as necessary for our legitimate interests (described below) where those
    interests do not override your fundamental rights and freedom related
    to data privacy, including:
    • The successful administration of our business and provision of the
    • The continued ability to provide a high quality of service to our
      customers and end users;
    • To maintain the integrity and security of our Site and Services;
    • To defend ourselves in litigation or regulatory inquiries; and
    • To comply with the laws that are applicable to us.

Right to lodge a complaint: Users that reside in the EEA, the UK, or
Switzerland have the right to lodge a complaint about our data collection and
processing actions with your local data protection authority.

Transfers: personal information we collect may be transferred to, and stored
and processed in, the United States or any other country in which we or our
service providers maintain facilities. Per the requirements of applicable data
protection laws, we will ensure that transfers of personal information outside
of the EEA, the UK, or Switzerland are subject to appropriate safeguards
(including as described in Article 46 of the General Data Protection Regulation
"GDPR", such as the EU Standard Contractual Clauses

Individual Rights: If you are a resident of the EEA, the UK, or Switzerland, you
are entitled to the following rights under applicable EEA, UK, and Swiss data
protection laws. Please note: In order to verify your identity, we may require
you to provide us with personal information prior to accessing any records
containing information about you.

  • The right to access, correction, and restriction of processing. You have
    the right to request access to, and a copy of, your personal information
    at no charge, as well as certain information about our processing
    activities with respect to your data. You have the right to request
    correction or completion of your personal information if it is inaccurate
    or incomplete. You have the right to restrict our processing, including
    where you contest the accuracy of the data we hold about you, for as
    long as it takes to verify its accuracy.
  • The right to data portability. To the extent relevant based on the limited
    personal information we maintain, you have the right to ask for a copy
    of your data in a machine-readable format. You can also request that we
    transmit your data to another entity where technically feasible.
  • The right to request data erasure. You have the right to have your data
    erased from our Site if the data is no longer necessary for the purpose
    for which it was collected, you withdraw consent and no other legal
    basis for processing exists, or your fundamental rights to data privacy
    and protection outweigh our legitimate interest in continuing the
  • The right to object to our processing. You have the right to object to our
    processing if we are processing your data based on legitimate interests
    or using your data for direct marketing (including profiling).

IX. Links to Other Sites

This Site contains links to other sites that are not owned or controlled by
Datawire. We are not responsible for the privacy practices of such other sites.
When you leave our Site, we encourage you to be aware and to read the
privacy statements of each and every website that collects personal
information. This Privacy Policy applies only to information collected by this
Site or in the method(s) otherwise discussed herein, unless stated otherwise.

X. Changes to this Policy

This Privacy Policy may be updated from time to time for any reason, at our
sole discretion. We will notify you of any material changes to our Privacy
Policy by posting the new Privacy Policy on our Website. You are advised to
consult this Privacy Policy regularly for any changes. By using or accessing the
Datawire products or services, you are accepting the practices described in
this Privacy Policy, and you are consenting to our processing of your
information as set forth in this Privacy Policy now and as amended by us.

XI. Contacting Datawire

Please also feel free to contact Datawire if you have any questions about this
Privacy Policy or Datawire’s practices, or if you are seeking to exercise any of
your statutory rights. You may contact us at or by
mailing Datawire, Inc., 177 Huntington Ave, Ste 1703, PMB 77491, Boston, MA
02115-3153; Attn: Legal Department.