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User Management

To get started with Blackbird, you will need to first create an account on the Ambassador Blackbird UI.

When you create an account in Blackbird, an organization containing your user is automatically created. From there, you can invite other team members to your organization.

Inviting Members

To invite members to your Blackbird organization, log in to Blackbird and follow the steps below:

  • Navigate to User Management under Administration in the left side menu. Here, you’ll see a list of all existing users in your organization and their statuses.
  • Click “Invite Members”, copy the provided link, and send it to your teammates.
  • Once your teammates click the provided link, they can follow the prompts to create their account and start collaborating.

Joining an Organization

A user can only join one organization in Blackbird. If you do not already have a Blackbird account and you want to be invited to an organization, have the owner of the organization send you an invite link.

If you have an existing Blackbird account but you want to be invited to another person’s Blackbird organization, you should:

  • Download your API specifications. Joining a different Blackbird organization requires us to delete your current Blackbird account, which will remove all APIs and associated mocks, etc. If you need to download your API specifications, you can do so using the download button in the bottom right corner of each API tile in the APIs page.
  • After you have downloaded all necessary API specifications, contact us at to confirm you would like to join a different organization.
  • Once you have received confirmation from Support that your account has been deleted, reach out to the owner of the Blackbird organization you wish to join and have them send you an invite link.
  • Click the invitation link and follow the prompts to create a new account within the existing organization.